Terms of Use

Welcome to Puzzle Palace Australia (“we,” “us,” or “our”). By accessing or using our website puzzlepalaceaustralia.com (the “Site”), you agree to comply with and be bound by these Terms of Use. If you do not agree, please refrain from using the Site.

1. General Terms

  • These Terms govern your use of the Site, including purchases, content, and services.
  • We reserve the right to modify these Terms at any time. Changes take effect upon posting. Continued use constitutes acceptance.

2. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining confidentiality and all activities under your account.
  • We may suspend or terminate accounts for violations of these Terms.

3. Orders & Payments

  • All orders are subject to product availability.
  • Prices are listed in AUD and may change without notice.
  • Payment methods include credit/debit cards, PayPal, and direct bank transfer.
  • Orders are processed upon payment confirmation.

4. Intellectual Property

  • All Site content (logos, text, images, puzzles) is owned by us or licensors.
  • Unauthorized use, reproduction, or distribution is prohibited.

5. User Conduct

You agree not to:

  • Use the Site for illegal purposes.
  • Disrupt the Site’s functionality or security.
  • Submit false or misleading information.

6. Limitation of Liability

  • We are not liable for:
    • Indirect, incidental, or consequential damages.
    • Errors in product descriptions or pricing.
    • Delivery delays beyond our control.
  • Our maximum liability is limited to the order value.
  • The Site may link to external websites. We do not endorse or control their content.

8. Governing Law

  • These Terms are governed by Australian law. Disputes will be resolved in Australian courts.

9. Returns & Refunds

  • See our Return Policy for details.

10. Contact

For questions, visit our Support Center at puzzlepalaceaustralia.com.

Last Updated: June 15, 2025